Contact Support

Quick Support

Click on the support team you need to quickly find their contact details.

Catch 22 IT Support

What we Support

Hello. We are your internal IT support team. If any of your queries or issues match with what we support below please get in touch.

  • Workplace accounts
  • Password Resets
  • New Starters/Site setups
  • New IT Equipment
  • PC&Laptop Repairs
  • CJSM Accounts
  • Shared Drives permissions
  • Bitlocker
  • Office moves
  • For any unique question or issues please drop us an email and we will get back to you

If you are having cloud or outlook related issues, we would advice contacting Wanstor before contacting us.

Contact the Team

Email – support.it@catch-22.org.uk

Contact Number – 01959 578 250

Facilities

What we Support

The Facilities Teams manage the mobile network side of catch22, such as Work phones setups and Wifi dongles. Not only that they can assist staff with ID Badges and Click travel accounts.

  • ID Badges
  • Work Mobile Phone Setups
  • Wifi dongles
  • New Richo MFP orders
  • Click travel

Contact the Team

Contact Number – 01959 578 201

Email – servicedesk@wanstor.com

Number – 0203 319 7025

Wanstor

What we do

Wanstor is C22 first line support who can assist with most IT issue you have.

  • Cloud related issue
  • Outlook related issue
  • Printers
  • Shared Drives
  • Wifi
  • Networking
  • Remote and onsite support

If your issue doesn’t match any of the description listed, please contact Catch 22 IT Support.

Email – support@colwyn.tech

Number – 0124 867 5800

Colwyn Technologies

What we do

Colwyn Tech is the first line of support for MAT schools. Then manage all school related issues and accounts.

  • Account creation
  • Outlook related issue
  • Printers
  • Access
  • Wifi
  • Remote and onsite support

If your issue doesn’t match any of the description listed, please contact Catch 22 IT Support.

Support Escalation Sheets